How to speak to a human being

[yendi]

Or, more accurately, a customer service rep at various companies. No guarantees of actual humanity.

Comments

[softlywhispered.livejournal.com]

Now that's good info!

[kalquessa.livejournal.com]

How handy.

[unquietsoul5.livejournal.com]

Thank you, I'm going to tuck that one away for future reference!

[fshk.livejournal.com]

That's handy, although I can say one thing for the unnecessary complexity of the Bank of America phone tree: I called them the other day, and they don't give you the option of talking to a real person, so I pressed zero to see what would happen and was connected to a human almost immediately. I'm sure making you think that you can't talk to a human weeds out people who are calling to ask stupid questions, and it cuts down wait-time for people who actually need to speak with a person.

[lordrexfear.livejournal.com]

You know what works?

"Give me a human or I'm blowing up the call center"

It works! Cause the minute you get that machine... a human IS listening..