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[personal profile] yendi
The folks at Washington Mutual suck!

Well, the folks at our branch do, at least. The chain as a whole is supposed to be great. But I can only judge based on the folks I deal with, and the people at the Toco Hills branch apparently were cutting the class on customer service to spend time fucking three-legged goats. And they then cut the class on how to use their computer system to pursue the quadriplegic goats, because the three-legged ones had gotten away (these people are very desperate). While they were goat-fucking, they managed to briefly lose $700 cash, treat us as if we were slightly lower than bank tellers on the evolutionary scale (as if that's possible), and now, after sending two check cards in my name, they claim that their computer can't file the request to get a card sent in ‘song’s name (what’s the point a joint account if both cards are in my name?). I just sent a much longer, more polite (no reference to goatfucking, as I don’t want to smear the reputations of the goats that make up the board of trustees at WAMU), and more detailed letter to the head office. I want to bank with this company, but they need to fucking overhaul this entire branch. I never had this sort of bullshit with the Emory Credit Union.

On the plus side, I did sleep for four hours or so, which is okay, since if I’d slept for more, I’d probably have insomnia again tonight. But I won’t be staying up late tonight, that’s for sure. We’ll watch last night’s Malcolm (I set the Tivo for 1.5 hours extra, so we didn’t miss it), and maybe Angel. I expect to be asleep no later than 10:15.

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