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yendiIn an effort to avoid too many separate posts in one day:
1. Sff_corgi has created a "no Cromwell" icon, to be found in the comments on the original post.
2. Want a complete list of every successful application of the Hidden Ball Trick in MLB history? Warning -- slow-loading site.
3. DC comics stamps! Coming next year!
4. LJ comment notifications are still coming in intermittently. That is of the suck.
1. Sff_corgi has created a "no Cromwell" icon, to be found in the comments on the original post.
2. Want a complete list of every successful application of the Hidden Ball Trick in MLB history? Warning -- slow-loading site.
3. DC comics stamps! Coming next year!
4. LJ comment notifications are still coming in intermittently. That is of the suck.
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(no subject)
Date: 2005-12-01 05:52 pm (UTC)Holy CRAP. *starts haunting post office*
(no subject)
Date: 2005-12-01 05:53 pm (UTC)(no subject)
Date: 2005-12-01 06:40 pm (UTC)(no subject)
Date: 2005-12-01 06:11 pm (UTC)http://www.livejournal.com/users/windswept/468798.html
(no subject)
Date: 2005-12-01 06:13 pm (UTC)The idea that they not only have multiple communication channels, but that they're not handled by the same people, says volumes about the way things are run.
(no subject)
Date: 2005-12-01 06:50 pm (UTC)AARGH.
(no subject)
Date: 2005-12-01 09:54 pm (UTC)They have a group for support, and the different communities are run by different people because over time when they were created, different people were in charge of different things. No one person runs any whole thing on LJ, and it's a bit silly to expect them to, with upwards of 2.5 million active journals.
The problem with email servers is, they can't always let us know what's going on because they don't always know what's going on. I've messed with my own email server to know it can be frustrating to try and figure out why something isn't working when there's a dozen variables that affect it, I couldn't imagine a massive server like LJ requires.
(no subject)
Date: 2005-12-01 10:12 pm (UTC)And my point is not that I expect perfect service, but that if a problem is going to continue for two weeks, that LJ has the courtesy to acknowlege our frustration, their lack of solution, and an upkept timeline of what's going on.
Just keep us all in the damn loop, and stop posting to the status page that everything has been fixed when it hasn't.
(no subject)
Date: 2005-12-02 01:00 am (UTC)The reason the servers would be slowed down by this is getting hit back by half a million "your email has been denied because of X" automated reply emails, and then another half million for the comments after that, and on and on.
They had issues with all of AOL because the IP changed and wasn't on their white list, so they were back to being totally blocked by AOL for a few days. So all those emails bounced repeatedly, etc etc.
Email servers sometimes act like feedback loops, and keep bogging themselves down even more with each attempt to "help".
They're posting to the status page because, at the time, they think everything is working again, and something else goes wrong. It's the nature of technology.
(no subject)
Date: 2005-12-01 10:14 pm (UTC)I don't think it's silly at all to have someone who coordinates customer communications. Basic customer service - make sure everyone has the same information, and knows what to tell the customer. And keep ahead of customer ire, if you can. BASIC STUFF.
(no subject)
Date: 2005-12-02 12:57 am (UTC)(no subject)
Date: 2005-12-02 04:11 am (UTC)